t
tallesdcmeira

Talles M

@tallesdcmeira

IT Support Infrastructure Analyst

Brasilien
Englisch, Spanisch, Portugiesisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am an IT professional with 5 years of experience in technical support, infrastructure, and corporate IT environments. I specialize in Level 1 and 2 support, Active Directory, Microsoft 365, and networking technologies including Fortinet and Sophos firewalls. My key strengths include technical troubleshooting, cybersecurity, and adaptability in private cloud environments.... Mehr lesen

Kompetenzen

t
tallesdcmeira
Talles M
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Technischer Support
I will provide professional remote IT support
Ab15 $ / ProjektWeitere Details

Arbeitserfahrung

L3TI_SOLUÇÕES EM TI

IT Analyst

L3TI SOLUÇÕES EM TI • Vollzeit

Sep 2019 - Sep 2024 • 5 yrs

• Provided Level 1 and 2 support, both on-site and remotely, resolving hardware and software issues. • Installed, configured, and updated operating systems and corporate software. • Managed user accounts and access permissions in Active Directory and Microsoft 365. • Performed preventive and corrective maintenance on desktops, notebooks, and printers. • Executed and supported backup routines using Acronis and private cloud environments. • Provided Level 1 and 2 support for Fortinet and Sophos firewalls.