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takwa_sakkar

Takwa S

@takwa_sakkar

AfterSales Service Technician Customer Advisor

Tunesien
Arabisch, Englisch, Französisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a graduate in English Language, Literature, and Civilization with solid experience in after-sales service, technical support, and customer relations. I am recognized for my ability to analyze needs, offer personalized advice, and apply an effective pedagogical approach to maximize customer satisfaction and loyalty.... Mehr lesen

Kompetenzen

t
takwa_sakkar
Takwa S
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Kampagnenmanagement
I will manage your sales outreach
Ab20 $ / ProjektWeitere Details
Messaging & E-Mail-Versand
I will business customer care specialist
Ab50 $ / ProjektWeitere Details

Arbeitserfahrung

Concentrix

Technical Advisor / Customer Service

Concentrix • Vollzeit

Dec 2023 - Present • 2 yrs 10 mos

Responsible for handling customer requests, diagnosing technical incidents, and proposing tailored high-value solutions. Ensures high customer satisfaction by establishing trust and providing structured pedagogical support. Actively participates in team meetings to share customer feedback and optimize operational processes.