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Fiverr Pro
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Tuaha S
@taha_6543
Customer Success Support Specialist and Etsy VA
Pakistan
Englisch
Über mich
I am a Customer Success and Support Specialist and Etsy Virtual Assistant with experience managing 10+ Etsy stores. I specialize in customer support and daily ecommerce operations, focusing on customer satisfaction and efficiency. My experience includes handling inquiries, orders, returns, exchanges, reviews, and issue resolution. I ensure smooth multi store management and consistent service quality. With C1 English proficiency, I communicate clearly with international clients. I am remote ready, detail oriented, and focused on improving customer experience and operations.
Kompetenzen
Tuaha S
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Messaging & E-Mail-Versand
I will provide etsy customer support and manage your etsy store
Arbeitserfahrung
Virtual Assistant and Customer Support Specialist
Etsy
Mar 2026 - Present • 3 mos
Results driven Customer Support Specialist and Etsy Virtual Assistant with hands on experience managing customer support and daily operations across multiple Etsy stores. I focus on delivering excellent customer experiences while ensuring smooth and efficient store operations. I handle customer inquiries, order management, returns, exchanges, review and complaint resolution, customer follow ups, and performance reporting. My goal is to maintain high customer satisfaction and support overall business growth through reliable and organized operations.
Walmart Customer Support Representative
Walmart • Vollzeit
Aug 2025 - Jan 2026 • 5 mos
Handled high-volume inbound calls from US customers, resolving queries related to orders, payments, returns, refunds, app issues and site issues. Maintained customer satisfaction and quality scores while ensuring timely resolution. Assisted customers with troubleshooting, order tracking, and product guidance, contributing to a positive shopping experience.
