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Sylvia K
@sylvia_kerubo
Executive Virtual Assistant
Kenia
Englisch
Über mich
Hi, I’m Sylvia, a professional Virtual and Executive Assistant specializing in administrative support, email management, calendar scheduling, data entry, and office organization. I help entrepreneurs and executives save time by managing emails, appointments, meetings, and daily tasks efficiently. Skilled in Microsoft Office, Google Workspace, CRM tools, and virtual communication, I provide reliable task management, follow-ups, document organization, and workflow optimization to keep your business running smoothly.
Kompetenzen
Sylvia K
offline •
Meine Dienstleistungen
Allgemeine Unterstützung
I will manage your social media and schedule content professionally
Allgemeine Unterstützung
I will manage your email inbox and organize your emails professionally
Portfolio
Arbeitserfahrung
Administrative Virtual Assistant
BrightWave Solutions Remote • Vollzeit
Jan 2025 - Present • 1 yr 4 mos
• Delivered comprehensive administrative support including inbox management, calendar management, scheduling, and executive support, improving daily workflow efficiency and reducing missed communications. • Managed high-volume email correspondence by prioritizing urgent messages, drafting professional responses, and maintaining organized labeling systems to ensure timely follow-ups. • Coordinated meetings across multiple time zones using Google Calendar and Calendly, eliminating scheduling conflicts and improving executive time management. • Maintained and updated CRM systems by tracking leads, client interactions, and pipeline progress, supporting improved customer relationship management. • Performed accurate data entry, database management, and spreadsheet tracking with strong attention to detail, ensuring clean and reliable business records. • Organized digital file management systems in Google Drive and Dropbox, creating structured folders that improved document retrieval speed and team collaboration.
Virtual Administrative and Operations Support Assistant
SummitLink Enterprises Remote • Vollzeit
Jan 2024 - Dec 2024 • 11 mos
• Provided operations support and project coordination by tracking deadlines, assigning tasks through ClickUp and Trello, and ensuring timely completion of deliverables. • Developed and documented Standard Operating Procedures for recurring administrative processes, increasing efficiency and maintaining consistency across workflows. • Supported client onboarding and customer support by organizing contracts, sending welcome documentation, and managing follow-up communication to enhance client experience. • Conducted online research, vendor sourcing, and competitor analysis, compiling structured reports to assist with strategic planning and procurement decisions. • Managed internal communication through Slack and Zoom, ensuring alignment between team members and leadership.
Executive Administrative Support Virtual Assistant
BlueNest Solutions Remote • Teilzeit
Apr 2023 - Nov 2023 • 7 mos
• Delivered high-level executive administrative support by strategically managing calendars, protecting focus time, and aligning meetings with business objectives. • Screened and responded to emails on behalf of executives, escalating priority matters and independently resolving routine inquiries to streamline communication. • Oversaw CRM management and lead tracking processes, ensuring accurate client records and improved follow-up conversion rates. • Managed confidential information, contracts, and sensitive documentation with strict discretion and professionalism. • Supported operations management by identifying inefficiencies, recommending system improvements, and assisting in workflow automation. • Generated detailed performance, administrative, and project status reports to provide visibility into operational performance and support executive decision-making.
