
Syafiyana
Analyst, Anotator
Kompetenzen

Meine Dienstleistungen

Arbeitserfahrung
IT Business Analyst Intern
Perusahaan Otomobil Nasional Sdn Bhd (PROTON) âą Vollzeit
Sep 2025 - Jan 2026 âą 4 mos
âą Conducted business and functional requirement gathering, analysis, and documentation for the RMIS, including business processes, use cases, approval workflows, user roles, and reporting requirements. âą Developed process flows, functional diagrams, and system wireframes/prototypes to translate requirements into system design specifications for RMIS implementation. âą Performed data and requirement validation to ensure traceability between business requirements, system design, and RMIS functional outputs for documentation and handover. âą Collaborated with system developers and stakeholders to clarify requirements, support system enhancements, and ensure RMIS design accurately reflected business needs throughout the project lifecycle.
Supervisor & Tearista
Black Whale Cunfry KSL Esplanade Mall âą Vollzeit
May 2023 - Sep 2023 âą 4 mos
âą Coordinated weekly shift schedules for a team of 5-6 staff, ensuring 100% shift coverage and smooth daily operations, demonstrating strong organizational and resource management skills. âą Led and trained 5+ new team members, improving onboarding efficiency and service quality through structured training. âą Managed inventory and restocking for 30+ SKUs, reducing stockouts and ensuring product availability.
Computer Science Intern
OrangeFIN Asia Sdn Bhd âą Vollzeit
Sep 2022 - Feb 2023 âą 5 mos
âą Supported website updates and digital content management, contributing to increased platform engagement and improved user experience âą Improved platform usability through minor debugging, ensuring smoother user experiences. âą Prepared comprehensive user guides, reducing support inquiries by 10% through clear documentation.