
Swayam Sethi
Innovating at the Crossroads of Business and Technology
Kompetenzen

Meine Dienstleistungen

Arbeitserfahrung
Admin and operations Executive
Blue Bird • Vollzeit
May 2026 - Present • 4 mos
Managed end-to-end administrative and operational activities including documentation, workflow coordination, and process execution for an Australia-based construction organization. Handled client communication and stakeholder coordination to ensure smooth project execution, timely updates, efficient issue resolution and maintained and managed project documentation, reports, records, contracts, and operational data while ensuring accuracy and compliance. Worked on cross-functional collaboration, task prioritization, administrative support in a fast-paced environment, and tracked project activities, monitored progress, and supported process improvements to enhance productivity and business operations.
Operations Executive
Teleperformance
Jul 2025 - Feb 2026 • 7 mos
Diagnosed Managed day-to-day operational processes while ensuring adherence to process guidelines, quality standards, service level objectives and coordinated with clients and internal teams to address queries, resolve issues, and ensure smooth communication and workflow execution. Monitored process performance, tracked key metrics, prepared reports to support operational decision-making and worked on client handling and stakeholder coordination to maintain service quality and improve client experience. Collaborated across teams to support issue resolution, workflow management, timely task completion and maintained documentation and ensured compliance with operational procedures and company policies. Utilized Power BI for data analysis and KPI tracking while using CRM tools for client handling, query resolution, and process monitoring to support operational efficiency and informed decision-making.
Python Developer
Infosys
Jun 2024 - Jul 2025 • 1 yr 1 mo
Developed and maintained backend applications using Python, Django, and REST APIs to support business requirements and improve application functionality. Designed and optimized APIs for seamless system integration and efficient data exchange across applications. Collaborated with cross-functional teams to gather, analyze, and translate business requirements into technical solutions and feature implementations. Participated in requirement discussions, process analysis, and documentation activities including workflows, use cases, and implementation details and worked on database management and query optimization using SQL to improve system performance and data handling efficiency. Utilized Git and GitHub for version control and code collaboration and performed API testing, debugging, and issue resolution using tools such as Postman to ensure quality and reliability.