Sujan D

Senior Analyst

Accenture • Vollzeit

Mar 2026 - Present • 2 mos

Health Insurance Domain | Correspondence Validation • Lead end-to-end correspondence validation for a large-scale Health Insurance platform, ensuring accuracy of member communications, EOBs, and claim-related documents. • Define and execute test strategies for correspondence modules covering eligibility, benefits, and claims adjudication workflows. • Collaborate closely with business analysts and development teams to align acceptance criteria with regulatory requirements (HIPAA/ACA compliance). • Drive shift-left testing by participating in story refinement and sprint planning, reducing last-minute defect escapes. • Mentor and guide QA team members on best practices for automation and healthcare domain knowledge

Senior Software Quality Analyst

Infosys • Vollzeit

Sep 2021 - Mar 2026 • 4 yrs 6 mos

CVS Health – ePub | Claims Domain (Healthcare IT) • Automated 300+ regression & functional test cases using Selenium & TestNG, improving execution speed by 50% and reducing manual testing efforts. • Collaborated with cross-functional teams to validate critical workflows, achieving 98% test coverage across 400+ scenarios. • Designed and maintained a Hybrid Automation Framework with reusable functions, reducing script maintenance effort by 40%. • Proactively identified and resolved 60+ high-severity defects before production, reducing customer-reported issues by 30% and improving release quality. CVS Health – Overpayment Tracking (Banking/FinTech) • Leveraged Selenium-Java to build and maintain a robust automation framework, enhancing functional and regression testing efficiency. • Performed functional and database testing and job validations with zero post-production defects. • Led defect management, identifying and resolving issues early, which reduced UAT defects by 30% and improved release quality. • Optimised test strategies, reducing execution time by 25%, and mentored new team members, boosting overall QA team productivity by 20%. CVS Health – Price Transparency | Healthcare IT • Developed test plans, executed test cases, and logged defects in JIRA, ensuring end-to-end QA coverage and timely defect resolution. • Led the transition from manual to automation, boosting release quality by 35%, reducing manual effort by 50%, and ensuring timely delivery of milestones in Agile. • Achieved 99% compatibility and live release stability through rigorous validation. • Mentored junior QAs and introduced a 'QA Roundtable', improving productivity by 15% and early defect detection by 20%.