
Nicole E
Level 1
As honest as the day is long
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15 $
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Arbeitserfahrung
Manager, Customer Success
ECOFANS • Teilzeit
Jul 2022 - Oct 2024 • 2 yrs 3 mos
I oversee all aspects of online customer service operations. From handling inquiries and refunds to optimizing product listings and conducting competitor analysis, my focus is on ensuring a seamless and satisfactory experience for our customers. Additionally, I manage inventory, coordinate shipments, and maintain effective communication with associated platforms like MercadoLibre. My aim is to ensure excellence in customer service and maximize the performance of our online store through efficient, customer-centric strategies.
58 Bewertungen
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Zusammensetzung der Bewertung
- Kommunikation
- Qualität der Lieferung
- Preis-Leistungs-Verhältnis der Lieferung
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anacarv00

Vereinigte Staaten
So glad I found Nicole. I had found an item that I've been looking for a long time on a Spanish marketplace and needed a local delivery address. Her prices are fair and she was very transparent with shipping prices. She will be my go to personal shopper in the EU.
timberghostwolf

Vereinigte Staaten
Because of Nicole I was able to get my dream collectors items that only shipped to Europe! She was so sweet and made sure to update me whenever needed. Thank you so much again, I would I could put 6 stars❤️
Antwort des Freelancers
steve_taylor2

Großbritannien
Excellent, professional service, i needed help with shipping an item from an EU shop that dosent send to my country, Nicole has been super great, and has gone above and beyond for helping with my tricky purchase, which would not have been possible otherwise, I highly recommend and will use again if the need arises, many thanks, steve
Antwort des Freelancers
cruzzh

Großbritannien
Nicole helped me get multiple items and was very talkative and sweet throughout. Shipping was quick and was very happy with everything overall
natalierazumovs
Wiederkehrender Kunde

Großbritannien
One of the best services I had on Fiverr! Thanks so much for all your help and will be back ! Only 5 fat ⭐️⭐️⭐️⭐️⭐️