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Deutsch
$
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Sonya Cochran
@sonyajo
Business Owner
Vereinigte Staaten
Englisch
Über mich
I am a strategic operations leader and business owner with a proven ability to bring order, direction, and momentum to organizations ready to scale. I operate with a high-accountability mindset, architecting systems that create clarity and efficiency. I excel in environments that value initiative and strategic clarity, and I am ready to elevate operations and drive results from day one.
Kompetenzen
Sonya Cochran
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Reiseplanung
I will book your haunted hotel, ghost tour, and full paranormal travel experienc
Social-Media-Posts & -Banner
I will design templates, notion dashboards and brands
Portfolio
Arbeitserfahrung
Business Owner
Simply Cleaning • Selbstständig
Aug 2021 - Present • 4 yrs 11 mos
Core Responsibilities Business Operations Management — Oversee daily operations, scheduling, client communication, and service delivery. Client Relationship Management — Build and maintain strong client relationships through clear communication, reliability, and personalized service. Residential & Commercial Cleaning Services — Perform and supervise high‑quality cleaning for homes, offices, construction sites, vacation rentals, and event spaces. Quality Control — Ensure all services meet professional standards, client expectations, and safety guidelines. Team Leadership & Training — Train staff on cleaning procedures, customer service, safety, and efficiency. Scheduling & Route Planning — Coordinate appointments, manage time‑sensitive cleans, and optimize travel routes. Emergency Clean Response — Provide 24/7 emergency cleaning services with rapid response and problem‑solving. Inventory & Supply Management — Manage cleaning supplies, equipment, and restocking to maintain operational readiness. Billing & Financial Management — Handle invoicing, payments, budgeting, and financial tracking. Marketing & Branding — Create promotional materials, manage social media, and maintain brand identity. Service Expansion & Client Acquisition — Develop new service offerings and grow the client base through referrals and targeted outreach.
