
Randy G
Small Business Website Design and Management
Kompetenzen

Meine Dienstleistungen

Portfolio
Arbeitserfahrung
Freelance Website Designer | Pinewake Digital
Fiverr • Selbstständig
Nov 2026 - Present • 0 mos
Founded Pinewake Digital to design and manage modern websites for small businesses. Build custom layouts, contact forms, pricing sections, and practical integrations, with hosting setup and optional ongoing updates. Designed and deployed the TrashSplash website for my own garbage-can cleaning business, including Stripe payment links and a text-based cleaning-request flow. Focus on clear navigation, consistent branding, and straightforward customer enquiries.
Solution Engineer | AI Engineering & Automation
BBO • Vollzeit
Jan 2025 - Present • 1 yr 10 mos
Support technical solution delivery, troubleshooting, and project coordination at Broadband Office Solutions, with AI engineering and automation responsibilities expanding during 2026. Built the SSE Command Center for tickets, follow-ups, carrier orders, calendar data, and morning reporting; Access & LNP Watchtower for circuit orders and number ports; and a pilot Team Command Center with manager and engineer views. Created SSE Brain, a searchable knowledge hub with training, quizzes, playbooks, and guides drawn from recorded calls. Developed scheduled hourly refreshes and daily carrier-status checks. Built a HaloPSA REST API connector using a Cloudflare Worker, with restrictions on ticket changes and approval requirements for outbound email. Created a Python network-diagram generator producing PDF and editable Visio files from site and ticket asset details, used for two go-lives. Also built a Power BI KPI dashboard as a learning project using a 400-ticket practice dataset. Gather team feedback and refine tools around operational workflows.