Sidd Joshi

Tech Operations & Automation Manager

The Healing Wiz • Vollzeit

Dec 2025 - Present • 5 mos

- Manage CRM, WhatsApp API, and payment gateway integrations while ensuring smooth technical operations and timely issue resolution. - Build and optimize automations using Pabbly Connect and no-code tools to streamline workflows and improve efficiency. - Maintain accurate data dashboards and reports, and support teams with technical guidance, training, and system monitoring. - Oversee website and landing page updates with seamless integration across CRM, automations, and marketing systems. - Create custom automations and backend logic using Zoho Deluge and Python scripting to support business workflows and integrations. - Handle API integrations and API calling functions, along with managing and maintaining WordPress websites using HTML, CSS, and JavaScript.

Shopify Developer

Eternity Capital Corp • Vollzeit

Jul 2024 - Oct 2025 • 1 yr 3 mos

- Developed and maintained custom Shopify themes and apps to enhance user experience and drive sales. - Collaborated with cross-functional teams to implement data-driven solutions for store optimization. - Integrated analytics tools to track and report on key e-commerce metrics. - Assisted with troubleshooting and malware/security monitoring for store assets.

Data Science Intern

Codsoft • Teilzeit

Jul 2024 - Sep 2024 • 2 mos

• Built 3 ML models achieving 88–92% accuracy using Jupyter, Python, and scikit-learn pipelines. • Analyzed and cleaned 20K+ rows of structured data using Pandas, Seaborn, and Matplotlib. • Boosted model recall by 15% through parameter tuning and feature selection techniques. • Documented all processes for reproducibility and shared insights with technical teams.