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siddique_usman

Usman Siddique

@siddique_usman

Network Engineer

Pakistan
Englisch, Urdu, Hindi
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
BS Information Technology (BSIT) graduate with a strong passion for Networking and System Administration. Trained in CCNA Routing & Switching and MCSA from PAPTech College, with hands-on experience in network configuration, Windows Server administration, Active Directory, DNS, DHCP, troubleshooting, and IT support. I am committed to delivering reliable, secure, and high quality solutions with professionalism, clear communication, and timely delivery.... Mehr lesen

Kompetenzen

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siddique_usman
Usman Siddique
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Server-Administration
I will install and configure active directory in windows server
Ab35 $ / ProjektWeitere Details
Technischer Support
I will do cisco packet tracer networking projects
Ab25 $ / ProjektWeitere Details

Arbeitserfahrung

Helpdesk Engineer Level II

Company • Vollzeit

Feb 2025 - Present • 1 yr 6 mos

Working as a Level-2 Helpdesk Engineer, providing technical support and troubleshooting for internet and network-related issues. Responsible for diagnosing connectivity problems, resolving customer escalations, configuring network devices, supporting fiber broadband services, and coordinating with field and network teams to ensure timely issue resolution. Experienced in ticket management, remote troubleshooting, and delivering high-quality customer support while maintaining service level agreements (SLAs).