
S.I Farabi
Transforming Data into Actionable Insights
Kompetenzen

Meine Dienstleistungen


Portfolio
Arbeitserfahrung
IT Officer
Techno Drugs Ltd • Vollzeit
Jan 2026 - Present • 9 mos
Achievements: • Minimized downtime across a 50–100-staff corporate and manufacturing facility by resolving hardware and software issues, supporting uninterrupted production operations. • Maintained data integrity, system security, and regulatory compliance in a pharmaceutical production environment through strict IT incident logging and SOP enforcement. Duties and Responsibilities: • Manage end-to-end IT operations for a 50–100-user facility, including LAN/Wi-Fi infrastructure, IP-based CCTV/NVR surveillance, and biometric access control systems. • Provide Level 1 technical support to end users; administer user access permissions and execute routine system backups and data migrations. • Configure and troubleshoot routers, switches, and Wi-Fi access points to keep internet and internal network access stable, and coordinate with ISPs on outages. • Set up and support email accounts and ERP access for employees and new joiners, resolving connectivity and login issues within the response time. • Enforce IT incident logging and SOPs to support audit readiness and operational continuity.
Jr. IT Support Officer
FM Fashion • Vollzeit
Nov 2023 - Dec 2024 • 1 yr 1 mo
Achievements: • Ensured high availability across a 50-user IT environment through preventative maintenance and system upgrades. • Reduced procurement overhead by evaluating vendor quotations and enforcing service level agreements. Duties and Responsibilities: • Managed daily IT infrastructure operations for a 50-user facility, tracking hardware and software assets through their full lifecycle. • Configured and maintained routers and LAN/Wi-Fi networks for a 50-user facility, including IP allocation and connectivity troubleshooting. • Provided email account setup and ERP access support for staff, including new-joiner onboarding. • Handled hardware warranty claims and vendor quotations.