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Sheryll B
@sheryll_barrera
Bilingual AI Data Annotator Remote Customer Support Specialist
Vereinigte Staaten
Englisch, Tagalog
Über mich
I am a detail-oriented bilingual professional with a background in HIPAA-compliant medical documentation, e-commerce fulfillment, and high-volume customer service. I specialize in high-accuracy data entry, content evaluation, and maintaining quality metrics under strict guidelines. I am seeking remote opportunities in AI data annotation and bilingual support.
Kompetenzen
Sheryll B
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Datenlabeling & -annotation
I will annotate data in english and tagalog
Kundensupport
I will provide bilingual english tagalog customer support
Arbeitserfahrung
E-commerce & Produce Specialist
Kroger
Oct 2018 - Nov 2025 • 7 yrs 1 mo
Managed and fulfilled digital customer orders through the store's e-commerce platform, consistently meeting strict speed, accuracy, and quality metrics ● Processed digital payments, troubleshot order discrepancies, and resolved customer inquiries with a focus on satisfaction ● Coordinated real-time communication on product substitutions and order updates for a seamless digital-to-delivery experience ● Maintained accurate inventory tracking while independently managing multiple workflow tasks
Digital Personal Shopper & Remodel Team Member
Walmart
Jan 2018 - Oct 2018 • 9 mos
Used handheld digital devices and internal software to accurately pick, organize, and verify online grocery orders ● Answered account and product inquiries and resolved order issues on the spot to ensure customer satisfaction ● Tracked inventory and organized backroom products with strong attention to detail
