Shehryar K

Commerce Assistant

edenrobe

Sep 2021 - Jul 2023 • 1 yr 10 mos

Order Fulfillment: Overseeing the complete order process, from order placement to delivery, ensuring efficiency and accuracy. International Courier Shipping Management: Coordinating with international courier services to handle shipping logistics, customs documentation, and timely delivery of orders across borders. Customer Service Assistant: Providing support to customers by addressing inquiries, resolving issues, and maintaining a high level of customer satisfaction. Email Management: Handling customer emails efficiently, ensuring prompt responses, and maintaining clear communication to address customer needs and concerns. International Customer Order Fulfillment: Managing the process of fulfilling orders for international customers, ensuring compliance with international shipping regulations and customer expectations. Multi-Brand Stitching Quality Checking: Ensuring high- quality standards in multi-brand stitching products, performing quality checks to meet brand specifications and customer expectations.