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Sean Henry
@seanhenry66
Technical Support Services
Großbritannien
Englisch
Über mich
Hello and welcome to my profile, thank you for taking the time to have a look. I’m an experienced IT professional with over 5 years of experience providing IT and infrastructure support services in the industry. Please ask for my experience and I can discuss via message.
Kompetenzen
Sean Henry
offline •
Meine Dienstleistungen
Technischer Support
I will provide technical support services
Arbeitserfahrung
Confidentials
1 yr 9 mos
IT Engineer
Aug 2025 - Mar 2026 • 7 mos
• Troubleshooting end user, VP and trading IT issues • Carrying out service requests & Participating in ARB/CAB meetings • Supporting town hall AV setups • Building and troubleshooting laptop/desktop builds using Autopilot • Providing support for users in London, Ipswich, US & Australia
IT Technician
Oct 2024 - Feb 2025 • 4 mos
• Troubleshooting end user device and network issues • Setting up audio visual equipment for student assemblies and events • VLAN configuration project • Imaging new devices using SCCM • Responsible for two sites within the trust
Platform & Infrastructure Engineer
May 2023 - Mar 2024 • 10 mos
• Windows & Linux server builds, upgrades and migrations • Decommissioning old Windows Server 2012 servers • Firewall configuration on Windows Server systems for PSN compliance • Created Powershell scripts to automate routine tasks • Red Hat Linux system administration and update tasks • Performing annual certificate updates on both Windows & Linux servers • Carrying out SharePoint migrations from old file servers • Patching Citrix NetScaler appliances with latest firmware • Cisco AnyConnect SSO Configuration in Azure • Daily system checks and performance monitoring of servers and 3PAR SAN • Performing backup & restore tasks using Dell Networker, AWS Backup & AWS DR • Participation in CAB meetings and collaboration tasks with Application, Database and Security teams
