
Shriya V
Reels Scriptwriter and Multilingual Caption Writer
Kompetenzen

Meine Dienstleistungen


Arbeitserfahrung
Social Media and Content Consultant
Instagram • Freiberufler
Nov 2024 - Dec 2025 • 1 yr 1 mo
Ran content and social media end to end for a jewellery business in Dubai Gold Souk as the sole marketer for 14 months. Planned a weekly Instagram calendar across feed, Stories and Reels, and wrote every caption, Reels script and promotional message, adapting tone for Indian diaspora, UAE, Southeast Asian and international audiences. Managed comments, DMs and customer enquiries with zero client escalations.
Customer Relations Officer UAE Market
Standard Chartered • Vollzeit
Sep 2023 - May 2024 • 8 mos
Handled around 60 conversations a day with UAE retail banking customers on international transactions, cards and disputes, with zero customer complaints across the role. Logged every interaction in the bank's CRM and escalated complex cases to the right teams.