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Savana Myers
@savana_myers
Airbnb and Turo Guest Support Specialist
Vereinigte Staaten
Englisch
Über mich
Hi! I’m a remote customer support professional with 7 years of experience helping clients across healthcare, retail, and delivery. I specialize in Airbnb and Turo guest support, providing fast, professional, and friendly service.
I can help you:
Respond to guest inquiries via chat or email
Manage reservations, cancellations, and bookings
Handle refunds and dispute resolution
Keep calendars and listings accurate
My goal is to make your guest support effortless and seamless, keeping your guests happy and your listings running smoothly.
Kompetenzen
Savana Myers
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Messaging & E-Mail-Versand
I will manage your airbnb and turo guest messages and communication
Arbeitserfahrung
Remote Member Advocate
Concentrix (Aetna) • Vollzeit
May 2024 - Dec 2025 • 1 yr 7 mos
Handled complex customer inquiries via chat, email, and phone Managed high-volume support while maintaining accuracy and compliance Escalated and resolved challenging cases, ensuring customer satisfaction
Remote Customer Care Specialist
Nordstrom • Vollzeit
Jun 2023 - May 2024 • 11 mos
Responded to 80+ daily customer inquiries via chat, email, and phone Resolved refunds, order issues, and complaints, improving satisfaction by 40% Documented interactions to reduce follow-up issues
Remote Customer Service Representative III
DoorDash Inc. • Vollzeit
Sep 2021 - Mar 2022 • 6 mos
Managed 100–125 escalated cases daily, including refunds, account issues, and disputes Maintained 95%+ satisfaction rating while handling time-sensitive support Practiced professional written communication for high-volume messages
