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Sato-jp
@satoru_japan
Level 2
Japan
Japanisch, Englisch
Über mich
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.
Kompetenzen
Sato-jp
55 $/Stunde
offline •
Durchschnittliche Antwortzeit: 2 Stunden
Meine Dienstleistungen
Allgemeine Unterstützung
I will make phone calls in japanese on your behalf in japan
Reiseplanung
I will book your kirby cafe reservation in tokyo, osaka or hakata
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Erzähle Sato-jp, was du brauchst.
55 $
/
StundePortfolio
Arbeitserfahrung
Founder & CEO / Professional Freelancer
MyMaple LLC • Selbstständig
Dec 2022 - Present • 3 yrs 11 mos
As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/
Certified Travel Services Manager / CS Manager
Rakuten • Vollzeit
Dec 2009 - Dec 2014 • 5 yrs
Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.
148 Bewertungen
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Zusammensetzung der Bewertung
- Kommunikation
- Qualität der Lieferung
- Preis-Leistungs-Verhältnis der Lieferung
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natalianaza
Brasilien
Laufende Zusammenarbeit
Excellent experience working with Sato. He was professional, attentive, and very responsive throughout the process. He communicated all the information clearly, handled the reservation within the timeframe I needed, and went above and beyond by proactively finding a more cost-effective booking option...
Hilfreich?
dolosax
Vereinigte Staaten
Satoru did an outstanding job and went far above and beyond! I hired him to contact 4 music shops to check stock for a specific saxophone model. He provided a clear, detailed breakdown from each store—including the fact that none had inventory or any idea when new stock would arrive—and even noted an...
Hilfreich?
natalianaza
Brasilien
Laufende Zusammenarbeit
It was a pleasure working with Sato again! He contacted multiple suppliers to find options that could meet our timeline and budget. His attention to detail, professionalism, and clear communication are outstanding. He also provided valuable insights into Japanese business culture, carefully reviewed...
Hilfreich?
aliikelii
Vereinigte Staaten
I was nervous about a hotel booking reply I received in Japanese and I didn't know what to expect when I submitted this order with Satoru. I copied and pasted an email entirely in kanji and was able to get a really quick reply and the final response was thorough and outside of what I expected. I didn't...
Hilfreich?
kinugitsune
Vereinigte Staaten
I had a complicated issue with an office and needed someone who speaks better Japanese than myself to help me resolve it. Sato was fast, thorough, and thoughtful. I feel grateful for his service! He exceeded all expectations. I would highly recommend his service.
Hilfreich?
