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Sato-jp
@satoru_japan
Level 2
Japan
Japanisch, Englisch
Über mich
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.
Kompetenzen
Sato-jp
55 $/Stunde
offline •
Durchschnittliche Antwortzeit: 4 Stunden
Meine Dienstleistungen
Allgemeine Unterstützung
I will make a phone call on your behalf in japanese in japan
Reiseplanung
I will reserve kirby cafe from japan tokyo osaka hakata
Möchtest du auf Stundenbasis arbeiten?
Erzähle Sato-jp, was du brauchst.
55 $
/
StundePortfolio
Arbeitserfahrung
Founder & CEO / Professional Freelancer
MyMaple LLC • Selbstständig
Dec 2022 - Present • 3 yrs 6 mos
As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/
Certified Travel Services Manager / CS Manager
Rakuten • Vollzeit
Dec 2009 - Dec 2014 • 5 yrs
Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.
105 Bewertungen
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Zusammensetzung der Bewertung
- Kommunikation
- Qualität der Lieferung
- Preis-Leistungs-Verhältnis der Lieferung
1–5 von 105 Bewertungen
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a_coll53
Vereinigte Staaten
Sato went above and beyond to help me with a restaurant reservation! He truly exceeded expectations, was incredibly polite, and was extraordinarily diligent with his assistance and professionalism. I'm incredibly grateful for his help, and cannot wait for my trip to Japan. Should I ever need help with...
Hilfreich?
henlomoto
Vereinigte Staaten
Would 100% trust Sato with my travel plans again. Great experience and was so happy with the outcome as well. Thank you Sato! Worth every penny! :)
Hilfreich?
michaelpoplawsk
Japan
The purpose of the project was website content update and SEO. The content was updated accordingly. Time will tell if SEO is improved.
Hilfreich?
wallywhiskey
Vereinigte Staaten
I had an outstanding experience working with Sato. I was a journalist visiting Japan and I was attempting to secure an interview with a source at an institution and Sato was incredible at translating and handling my needs. Thanks to Sato the project was successful. Highly reccomend him for any troubleshooting...
Hilfreich?
amadeozgz
Spanien
Exceptional service! He is incredibly professional, honest, and reliable. He helped me with a complex booking in Japan that required local verification and handled everything perfectly. His communication is top-notch and he truly cares about his clients. Highly recommended for anyone needing a personal assistant in Japan. 5 stars!
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