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Sato-jp
@satoru_japan
Level 2
Japan
Japanisch, Englisch
Über mich
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.
Kompetenzen
Sato-jp
55 $/Stunde
offline •
Durchschnittliche Antwortzeit: 5 Stunden
Meine Dienstleistungen
Allgemeine Unterstützung
I will make phone calls in japanese on your behalf in japan
Reiseplanung
I will book kirby cafe in tokyo osaka or hakata
Möchtest du auf Stundenbasis arbeiten?
Erzähle Sato-jp, was du brauchst.
55 $
/
StundePortfolio
Arbeitserfahrung
Founder & CEO / Professional Freelancer
MyMaple LLC • Selbstständig
Dec 2022 - Present • 3 yrs 8 mos
As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/
Certified Travel Services Manager / CS Manager
Rakuten • Vollzeit
Dec 2009 - Dec 2014 • 5 yrs
Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.
127 Bewertungen
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Zusammensetzung der Bewertung
- Kommunikation
- Qualität der Lieferung
- Preis-Leistungs-Verhältnis der Lieferung
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kinugitsune
Vereinigte Staaten
I had a complicated issue with an office and needed someone who speaks better Japanese than myself to help me resolve it. Sato was fast, thorough, and thoughtful. I feel grateful for his service! He exceeded all expectations. I would highly recommend his service.
Hilfreich?
jaryl_
Singapur
Excellent service! Despite ordering the wrong package, Sato still went ahead to check on my order first. He was very warm and friendly throughout the process. Highly recommend & will engage his services again. Thank you Sato!
Hilfreich?
mistertehais
Malaysia
Sato was very detailed and professional. Eventhough the initial service was just for checking lost items, he also offered to collect and ship the items if the lost item is indeed mine.
Hilfreich?
cobywon
Vereinigte Staaten
Sato completely exceeded our expectations by helping us reserve at the Kirby Cafe via standby by suggesting multiple possible dates and times. Which was definitely to key to getting a table! So kind when I did incorrect and covered my mistake. So sweet!
Hilfreich?
r_delatorre7
Mexiko
Laufende Zusammenarbeit
Absolutely incredible. Sato-san was quick, kind and attentive to all of the details of my reservation. We came across an issue where we had to postpone a booking and Sato-san was kind enough to move the delivery of my service to the new booking date. I’m very impressed and grateful with his services....
Hilfreich?
