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Sato-jp
@satoru_japan
Level 2
Japan
Japanisch, Englisch
Über mich
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.
Kompetenzen
Sato-jp
55 $/Stunde
offline •
Durchschnittliche Antwortzeit: 5 Stunden
Meine Dienstleistungen
Allgemeine Unterstützung
I will make a phone call on your behalf in japanese in japan
Reiseplanung
I will reserve kirby cafe from japan tokyo osaka hakata
Möchtest du auf Stundenbasis arbeiten?
Erzähle Sato-jp, was du brauchst.
55 $
/
StundePortfolio
Arbeitserfahrung
Founder & CEO / Professional Freelancer
MyMaple LLC • Selbstständig
Dec 2022 - Present • 3 yrs 7 mos
As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/
Certified Travel Services Manager / CS Manager
Rakuten • Vollzeit
Dec 2009 - Dec 2014 • 5 yrs
Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.
118 Bewertungen
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Zusammensetzung der Bewertung
- Kommunikation
- Qualität der Lieferung
- Preis-Leistungs-Verhältnis der Lieferung
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jaryl_
Singapur
Excellent service! Despite ordering the wrong package, Sato still went ahead to check on my order first. He was very warm and friendly throughout the process. Highly recommend & will engage his services again. Thank you Sato!
Hilfreich?
arsenijezivkovi
Hongkong
Sato provided outstanding service. He helped me determine whether my grandfather's Seiko watch could be repaired, and the entire process was smooth and stress-free. His communication was excellent, clear, and professional. He answered all of my questions with patience and made sure I understood every...
Hilfreich?
mistertehais
Malaysia
Sato was very detailed and professional. Eventhough the initial service was just for checking lost items, he also offered to collect and ship the items if the lost item is indeed mine.
Hilfreich?
azrwrth
Polen
I strongly recommend Sato. Despite my unusual request, he went above and beyond to help me with the matter I need more information about. His politeness, attention to detail and proactivity allowed me to feel more comfortable and more likely to succeed in the endeavor I will be undertaking.
Hilfreich?
wallywhiskey
Vereinigte Staaten
I had an outstanding experience working with Sato. I was a journalist visiting Japan and I was attempting to secure an interview with a source at an institution and Sato was incredible at translating and handling my needs. Thanks to Sato the project was successful. Highly reccomend him for any troubleshooting...
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