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Sato-jp
@satoru_japan
Level 2
Japan
Japanisch, Englisch
Über mich
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.
Kompetenzen
Sato-jp
55 $/Stunde
offline •
Durchschnittliche Antwortzeit: 4 Stunden
Meine Dienstleistungen
Allgemeine Unterstützung
I will make a phone call on your behalf in japanese in japan
Reiseplanung
I will reserve kirby cafe from japan tokyo osaka hakata
Möchtest du auf Stundenbasis arbeiten?
Erzähle Sato-jp, was du brauchst.
55 $
/
StundePortfolio
Arbeitserfahrung
Founder & CEO / Professional Freelancer
MyMaple LLC • Selbstständig
Dec 2022 - Present • 3 yrs 5 mos
As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/
Certified Travel Services Manager / CS Manager
Rakuten • Vollzeit
Dec 2009 - Dec 2014 • 5 yrs
Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.
103 Bewertungen
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Zusammensetzung der Bewertung
- Kommunikation
- Qualität der Lieferung
- Preis-Leistungs-Verhältnis der Lieferung
1–5 von 103 Bewertungen
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michaelpoplawsk
Japan
The purpose of the project was website content update and SEO. The content was updated accordingly. Time will tell if SEO is improved.
Hilfreich?
d4_slideroad
Wiederkehrender Kunde
Vereinigte Staaten
Excellent service. Was very prompt with his communication and service. Also went above and beyond by providing an additional resource. Despite being put on a time limit was able to provide the service almost immediately. Would 5/5 recommend and use in the future.
Hilfreich?
tomasiezzigb
Wiederkehrender Kunde
Großbritannien
This is the second time I’ve contacted Sato for help with a phone call regarding reservations at Japanese hotels. He goes above and beyond with the enquiries, follows up and is extremely quick with his responses. Also and what’s more important, he is truly a great and kind person.
Hilfreich?
futurefitclub
Wiederkehrender Kunde
Vereinigte Staaten
Sato San was exactly what I was hoping for and getting support with Japanese communication professionally. He is detailed oriented, extremely trustworthy and honest, keeps track of all the time spent in an honest way, and is very organized. Most importantly, he is very accommodating and flexible with...
Hilfreich?
amadeozgz
Spanien
Exceptional service! He is incredibly professional, honest, and reliable. He helped me with a complex booking in Japan that required local verification and handled everything perfectly. His communication is top-notch and he truly cares about his clients. Highly recommended for anyone needing a personal assistant in Japan. 5 stars!
Hilfreich?
