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Sandra Valencia
@samyvg
Level 1 IT Support Help Desk Specialist Jira Service Management and GLPI
Kolumbien
Spanisch
Über mich
Hello! I am an IT Support Assistant specialized in Help Desk and incident management. I provide Level 1 IT Support focused on troubleshooting, ticket handling, and resolution of user issues.
I have experience with Jira Service Management and GLPI, including ticket management and support tasks.
Services I offer:
Help Desk / IT Support (Level 1)
Technical Support & Troubleshooting
Ticket Management (Jira/GLPI)
Customer Support
Basic computer and system issue resolution
Languages:
Spanish: Chat, email, calls
English: Chat, email
I am organized, responsible, and focused on clear solutions.
Kompetenzen
Sandra Valencia
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Technischer Support
I will provide level 1 IT help desk support
