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Samuel Olajide
@samuelolajid139
Web Hosting and Technical Support Specialist
Nigeria
Englisch
Über mich
Hi, I'm a Web Hosting and Technical Support Specialist skilled in resolving issues related to websites, hosting, domains, DNS, SSL, and email.
I handle problems like website downtime, DNS errors, and email delivery issues daily, and I also connect domains to builders like Wix and Shopify. I'm Google IT Support certified and bring hands-on experience from working directly in hosting and technical support environments.
My approach is straightforward: identify the problem, fix it, and ensure everything runs smoothly. If you need help with your website or related issues, feel free to message me!
Kompetenzen
Samuel Olajide
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Technischer Support
I will fix website dns domain SSL and email issues
Arbeitserfahrung
Customer Support / Technical Support
GO54 • Vollzeit
Feb 2024 - Present • 2 yrs 6 mos
Troubleshoot website downtime and hosting issues. Resolve DNS and domain configuration problems. Troubleshoot SSL certificate and HTTPS issues. Assist with business email problems. Work with cPanel and hosting environments. Diagnose website and server-related errors. Handle multiple technical support requests daily.
Technical Support Officer
Linkin Technologies • Freiberufler
Jan 2023 - Feb 2024 • 1 yr 1 mo
Install, configure, and upgrade network hardware and software components. Keep detailed records of network configurations, changes, and maintenance activities. Address user concerns related to network connectivity. Collaborate with other IT professionals to address complex technical problems. Monitor and maintain our computer networks, ensuring optimal performance and availability. Configure and manage routers, switches, and other network hardware. Optimize network performance through monitoring and troubleshooting.
