I will be your e commerce customer support and virtual assistant

Are you looking for a dependable virtual assistant who can handle your customer support and daily admin tasks with professionalism and care? I'm here to help.

I provide fast, friendly, and accurate customer support along with reliable virtual assistant services so you can focus on growing your business while I handle the rest.

What I Offer:

• Email & live chat customer support
• Order processing and tracking assistance
• Handling customer inquiries, complaints, and refunds
• Data entry and spreadsheet management
• Calendar and appointment scheduling
• Inbox management and organization
• Social media message/comment responses
• CRM and helpdesk software management (Zendesk, Freshdesk, Gorgias, etc.)
• Shopify/WooCommerce order and customer support
• Research and lead generation
• Basic bookkeeping/invoice support

Tools I'm Skilled In:

Zendesk, Freshdesk, Gorgias, Shopify, WooCommerce, Klaviyo, Slack, Trello, Asana, Google Workspace, Microsoft Office, Notion

Why Work With Me:

Fast response time

Clear communication

Detail-oriented and organized

Flexible availability across time zones

• Confidentiality and professionalism guaranteed