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Rusty M
@rustymumford
Vetted Pro
Let's work together to achieve your goals
Vereinigte Staaten
Englisch
Geprüft von Fiverr Pro
Rusty M wurde vom Fiverr Pro-Team aufgrund besonderer Expertise ausgewählt.
Geprüft für
Softwaremanagement
Über mich
I am a Revenue Systems leader and Salesforce consultant with 16 years of experience designing, automating, and optimizing Salesforce and the broader revenue technology stack.
Kompetenzen
Rusty M
offline •
Durchschnittliche Antwortzeit: 3 Stunden
Meine Dienstleistungen
CRM-Management
I will add round robin lead routing to your salesforce org
Arbeitserfahrung
Sales Operations Manager
Endpoint Protector by CoSoSys
Dec 2021 - Feb 2024 • 2 yrs 2 mos
•Directed continuous improvement solutions through native Salesforce automation tools contributing to 30% annual revenue growth. Examples include Automated commissions management, quoting process for renewals and new business development, auto case management, and customer satisfaction surveys. •Built a dynamic customer health scorecard in Salesforce using customer satisfaction scores, customer support intelligence, and revenue metrics. •Developed key business analysis and recommendations for board meetings, Quarterly Business Reviews, and executive stakeholders. Examples include renewal strategy and retention risk mitigation, targeted opportunities for expansion, forecasting, and conversion leading indicators. •Served as Salesforce product owner and managed enhancement requirements backlogs using Agile/Kanban methodology. •Implemented marketing automation initiatives such as net promotor tracking, customer satisfaction (CSAT) surveys, and funnel analysis. •Developed and managed lead/campaign tracking in Salesforce and Tableau. •Developed compensation models for global sales and customer success organizations.
Red Hat
12 yrs 9 mos
Sales Operations and Data Quality Manager - North America
Jan 2011 - Dec 2021 • 10 yrs 11 mos
Red Hat is an American IBM subsidiary software company that provides open-source software products to enterprises.
Manager-North America Sales Operations
Mar 2009 - Jan 2011 • 1 yr 10 mos
Red Hat is an American IBM subsidiary software company that provides open-source software products to enterprises.
14 Bewertungen
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kristengmss
Wiederkehrender Kunde
Vereinigte Staaten
Rusty is truly professional and quick!
Bis zu 50 $
Preis
1 Tag
Dauer
Hilfreich?
kristengmss
Wiederkehrender Kunde
Vereinigte Staaten
He has done a ton of work for me and he is always spot on, efficient, accurate, helpful, etc. Definitely recommend Rusty. He knows what he is doing in SalesForce. I will continue to go for him to all of my data clean-up needs. Things that would have taken me days - now take a couple of minutes - because I just send him what I need done!
Bis zu 50 $
Preis
1 Tag
Dauer
Antwort des Freelancers
Hilfreich?
mhaldoupis
Vereinigte Staaten
Awesome experience
Bis zu 50 $
Preis
7 Tagen
Dauer
Hilfreich?
majeskeinsuranc
Wiederkehrender Kunde
Vereinigte Staaten
I just started working with Rusty to help us set up our Salesforce flow correctly. We have been working with someone else for months and in just a few days of speaking with Rusty he has already been able to help revise and suggest corrections. He is very knowledgable and has a deep understanding of Salesforce....
Bis zu 50 $
Preis
1 Tag
Dauer
Hilfreich?
akerrose
Wiederkehrender Kunde
Vereinigte Staaten
Rusty is a pleasure to work with. Quickly understand the need and makes the fix.
50 $-100 $
Preis
1 Tag
Dauer
Antwort des Freelancers
Hilfreich?
