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Sweta-Roy
@rsswroys
ITIL IT Service Management Consultant and Data Analyst
Indien
Englisch, Bengalisch, Hindi
Über mich
I bring 10+ years of IT expertise to help businesses cut downtime and make smarter, data-driven decisions. I design ITIL-based processes (Incident, Change & Problem Management) for stable operations and build insights with Excel, Power BI & SQL. My focus: reducing downtime, improving SLA compliance, and delivering clear reports that drive growth. New to Fiverr let’s work together to strengthen your IT and unlock insights.
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Sweta-Roy
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