
Roger C
Publishing Specialist, Book Editing, KDP and Production QA
Kompetenzen

Meine Dienstleistungen


Portfolio
Arbeitserfahrung
Publishing Production and Editorial Specialist | Part-time
Self Publishing Titans • Freiberufler
Oct 2023 - Present • 3 yrs
Provide publishing production and editorial support for authors and self-publishers, including manuscript cleanup, proofreading and light copyediting, Word-based book interiors, KDP and IngramSpark preflight, metadata and listing support, and final-file QA. Work includes resolving late-stage production problems such as margins, pagination, TOC errors, platform-template alignment, PDF and rendering issues, and upload troubleshooting while preserving the author’s voice and approved content.
Sr. Operations Manager | Compliance & Project Management
Sybrid Private Limited • Vollzeit
Jan 2022 - Present • 4 yrs 9 mos
Oversee operations across project management, compliance, customer service, client delivery and overall operational performance. My role involves overseeing project and account delivery, strengthening compliance and quality controls, reviewing customer service standards, resolving escalations, and stepping into operational problems where processes, communication, ownership, or execution have broken down. I work closely with project management, sales, customer-facing, quality, and support teams to identify gaps, improve processes, establish accountability, and make sure issues are followed through to resolution rather than simply passed between departments. A significant part of my role is troubleshooting complex operational and client-service problems, improving how teams work together, and putting practical controls in place so the same issues do not keep recurring.