Rodrigo A

Chief Information Officer (IT Director)

Oct 2020 - Nov 2025 • 5 yrs 1 mo

Full ownership of technology strategy and digital transformation for the Brazilian subsidiary, reporting to the Brazil CEO and functionally to the Americas Regional Director. Accountable for an IT budget of up to BRL 20 million annually, information security, compliance, and multidisciplinary team leadership in a highly regulated environment (Anvisa, FDA, EMA). Cloud & Infrastructure: Led full migration of 95 servers and 120 applications to Azure/SaaS over 5 years, eliminating physical infrastructure and delivering 99.9% availability. Supported regional SD-WAN deployment and LATAM Communication Hub, benefiting 5 countries directly and 60 others across the group. Generative AI: Co-built the Group's first GenAI solution for natural language search of corporate documentation (Google/Microsoft Teams integration). Saved 600 hours/year, later industrialized to 65 countries as the global standard, covering 1,000+ documents in Brazil. Data Intelligence: Delivered a unified data platform integrating 16 sources (Azure/GCP), cutting sales reporting cycle from 30 days to real time. Used by 600 employees across industry, marketing, finance, and HR for strategic decisions. Digital Channel Advisory: Technology advisor for the digital department, leading selection of GCP data infrastructure and Blip, an AI-powered chatbot for consumer engagement. Portfolio Governance: Implemented a PPM framework with executive committee arbitration, achieving 40% CAPEX reduction and zero losses from project abandonment. Security & Compliance: Maintained 99.9% availability with zero major security violations, ensuring continuous compliance with global pharmaceutical standards. Active member of crisis and business continuity committees, including during the pandemic. People: Led teams of up to 25 professionals with 94% eNPS; one international promotion and two managerial appointments within the Brazilian subsidiary.

IT Manager

Apr 2008 - Sep 2020 • 12 yrs 5 mos

Managed the Technology department of the Brazilian subsidiary, reporting directly to the Brazil CEO. Integrated management of IT budget, information security, and team leadership. • ERP & CRM: Led the full implementation and operation of Oracle JD Edwards ERP (120 users, all financial and production modules) and Veeva CRM. Enabled the launch of the industrial production unit, integration of new business modules, and continuous adaptation to Brazilian fiscal and financial regulations in a pharmaceutical compliance environment. •Automation & Digitalisation: Drove BPM and RPA programmes resulting in 100 RPA robots deployed, 60 processes digitalised, and 8,400 hours/year saved, equivalent to 4.72 FTEs redirected to higher-value activities. •Data Foundation: Built the Data Warehouse environment consolidating audit, sales, P&L, and industrial cost data. Replaced static reports and enabled dynamic cross-data analysis for executive decision-making for the first time.