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rodeuezlovett

Rodriquez L

@rodeuezlovett

Technical Support Specialist

Vereinigte Staaten
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a Technical Support Specialist and former U.S. Marine Corps Communications Specialist with over 5 years of experience troubleshooting mission-critical systems. I combine military operational discipline with technical skills in systems administration, networking, and programming to deliver exceptional end-user support.... Mehr lesen

Kompetenzen

r
rodeuezlovett
Rodriquez L
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Technischer Support
I will write IT technical documentation and sops
Ab100 $ / ProjektWeitere Details

Arbeitserfahrung

United_States Marine Corps

Aviation Information Systems (AIS) Specialist

United States Marine Corps • Vollzeit

Jul 2019 - Sep 2024 • 5 yrs 2 mos

Provided Tier 1 and Tier 2 technical support for classified Aviation Information Systems. Documented and resolved over 50 incidents monthly while maintaining accountability for $500K+ in equipment. Trained 15+ junior Marines, reducing user error incidents by 40%. Enforced strict cybersecurity protocols and provided communications support during Afghanistan deployment and the 24th MEU.