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rizwansatti743
Pakistan
Über mich
I have completed my Master in Business Administration in Human Resource Management. But my core expertise are in classified ads posting and article writing . My enthusiasm and attention to detail will ensure timely completion of work.
Kompetenzen
rizwansatti743
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Kundensupport
I will be your professional taxi and transport dispatcher
Portfolio
Arbeitserfahrung
Customer Support Representative
Riz Solutions • Vollzeit
Jan 2026 - Present • 9 mos
• Answered inbound calls and handled airport and local taxi bookings for clients. • Processed bookings received via phone, email, and online channels, accurately entering data into client-provided software. • Provided price quotations and responded to email and live chat inquiries promptly and professionally. • Resolved queries related to company services and bookings while maintaining a positive brand image. • Liaised with clients, colleagues, and drivers to protect the best interests of the company. • Dispatched and distributed jobs on time in line with company procedures. • Maintained punctuality, reliability, and responsibility in line with shift requirements.
Inbound Customer Care Representative
The Telephone And Taxi Company • Freiberufler
Jan 2024 - Present • 2 yrs 9 mos
• Answered inbound calls and managed airport and local taxi booking requests. • Took bookings via phone, email, and online platforms, entering data accurately into client software. • Provided customers with accurate price quotations and resolved service-related queries. • Built a positive brand image through professional and prompt client communication. • Coordinated with clients, colleagues, and drivers to ensure smooth job dispatch and distribution. • Organized and executed daily tasks reliably within assigned shift schedules.
Dispatch Supervisor | Kamloops BPO Pvt. Ltd. Jul 2016 – 2024
iCabbi • Vollzeit
Dec 2015 - Dec 2023 • 8 yrs
Dispatch Supervisor | Kamloops BPO Pvt. Ltd. Jul 2016 – 2024 • Tracked and maintained attendance records for employees. • Recruited and trained new employees, orienting them to company policies and procedures. • Prepared and disseminated monthly payroll. • Supervised the work of junior staff and recommended personnel actions such as hiring and promotions. • Ensured employee compliance with company policies and legal regulations. • Conducted performance reviews and developed strategies to boost team productivity and motivation. • Scheduled work hours and shifts, and managed requisition of materials and supplies.
