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Balazs
@rayxhun
IT Specialist
Ungarn
Englisch, Ungarisch
Über mich
I am an IT Application Operator and IT Support Specialist with over five years of experience in technical help desk and application support roles. I have a strong background in open source technology, Git, and collaborative software, supported by various certifications in DevOps and Linux.
Kompetenzen
Balazs
offline •
Meine Dienstleistungen
Technischer Support
I will linux and windows troubleshoot
Backup & Migration
I will migrate, transfer, or clone your wordpress website with zero downtime
Portfolio
Arbeitserfahrung
IT Application Operator / IT Support Specialist
Rubic • Vollzeit
Aug 2023 - Present • 3 yrs 1 mo
Operation of Linux-based application servers and devices, Writing SQL queries, Writing shell scripts, Monitoring (Zabbix), Log analysis, Reading documentation and creating workaround solutions, Maintaining Wordpress website and server, Releasing new versions for on-site and on-premise Dockerized applications (In case of on-premises systems we are using shell scripts I wrote )
IT Service Desk
Mitra Innovation • Vollzeit
Aug 2021 - Aug 2023 • 2 yrs
Handling incoming requests via email, phone, and ticketing system, Sending communications to external partners, Involving appropriate resolution teams to handle issues or requests, Managing monitoring alerts for our high-priority systems, Providing support for various stakeholders via email
Level 2 Help Desk
Vodafone • Freiberufler
Dec 2020 - Aug 2021 • 8 mos
Monitoring VOIP, IP, and TV services, Error correction in provisioning systems, Managing trouble tickets
