r
raylab_

Rayla B

@raylab_

Virtual Assistant

Vereinigte Staaten
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am an experienced customer service professional with over 8 years of expertise across in-person, phone, email, and chat platforms. I specialize in technical support, de-escalation of high-intensity situations, and enhancing the overall customer experience through problem-solving and adaptability. I can assist growing businesses in staying organized and manage daily tasks efficiently.... Mehr lesen

Kompetenzen

r
raylab_
Rayla B
offline • 
Durchschnittliche Antwortzeit: 5 Stunden

Meine Dienstleistungen

Allgemeine Unterstützung
I will be your customer support professional
Ab15 $ / ProjektWeitere Details
Persönliches Wachstum & Hobbys
I will be your virtual assistant
Ab15 $ / ProjektWeitere Details

Arbeitserfahrung

Apple

Technical support/ Customer Service

Apple

Jan 2019 - Present • 7 yrs 10 mos

Assisted customers by determining needs and tracking packages. Provided customer service, de-escalated issues, and trained new employees. Responsible for data entry, taking payments, resolutions, and technical troubleshooting in a remote environment.