I will be your executive assistant and operations manager

Services & Expertise

REMOTE ASSISTANCE

Full support from customer inquiry, closing sales, supplier coordination, inventory management, customer support and operational reports. Utilizing MS Office, Google Workspace, Slack, Calendar, Asana, Clickup.

E-COMMERCE | F&B OPERATIONS | SHOPIFY

SALES, Lead generation, customer inquiry, supplier coordination, inventory management, logistics and delivery.

SYSTEMS + OPTIMIZATIONS

Created, Revised and updated SOPs, KPIs, Performance Metrics and workflows to achieve maximum efficiency during operations.

SALES + AFTER-SALES SUPPORT

Worked heavily on supporting customers choose the right product for them, closing the sale and assisting them throughout the process until customer is satisfied with the service.

CUSTOMER SERVICE + TECHNICAL SUPPORT

A people person that loves supporting customers with concerns, creating positive relationships, warm support that is still aligned with the companys interest.

Tools: Shopify, MS Office, Google Workspace, Zoom, Slack, Loom, Canva, Adobe, Asana, Clickup, Hubstaff, Notion.

Lets Connect!