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prodbyhypnos

Rodrigo Diaz

@prodbyhypnos

SaaS Technical Support, Help Docs and Manual QA

Mexiko
Spanisch, Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a remote SaaS support professional from Mexico with about five years of experience in technical support, up to L2/backline, for a US loyalty/POS SaaS company (name confidential). I write help articles, run manual checks of user flows with reproducible bug reports, and organize Obsidian notes into clear Markdown vaults. I work in English and Spanish (native Spanish). I also direct AI coding agents on open-source projects and say so openly.... Mehr lesen

Kompetenzen

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prodbyhypnos
Rodrigo Diaz
offline • 

Meine Dienstleistungen

Technische Texte
I will write clear saas help articles and customer support faqs
Softwaretests
I will manually test your saas user flows and report reproducible bugs