Prince

Operations Executive — Kinghills Travells

kinghills Travels

Apr 2026 - Present • 5 mos

• Review and verify transaction, booking, and payment data against defined process standards in Microsoft Excel with 99%+ accuracy — applying the same data-quality and hygiene discipline required to maintain an accurate control framework. • Reconcile customer payments across bank and wallet channels, identifying discrepancies, documenting findings, and driving resolution to maintain accurate, audit-ready records — directly transferable to payment operations control support. • Independently manage multiple workstreams at once — CRM, bookings, visa documentation, and virtual tour coordination — evidencing the ability to manage competing priorities in a fast-paced environment. • Communicate process updates and resolve queries with customers and internal stakeholders, translating procedural detail into clear guidance.