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PrimeHive Creat
@primehivecreat
AI Automation Engineer and Workflow Automation Specialist
Großbritannien
Englisch, Deutsch, Französisch, Spanisch, Italienisch
Über mich
I help businesses automate workflows with AI chatbots, AI agents and business automation solutions. Using OpenAI ChatGPT, Make.com, Zapier, n8n, Airtable, Google Sheets, HubSpot, Twilio, APIs and CRM integrations, I build custom AI automations for lead generation, customer support, appointment booking, notifications, workflow automation and business processes. I deliver scalable, reliable AI automation that saves time, reduces manual work and boosts productivity.
Kompetenzen
PrimeHive Creat
offline •
Meine Dienstleistungen
Regelbasierte Chatbots
I will be your tiktok chatbot
Automatisierungen und Agenten
I will build chatgpt workflow automation using zapier
Arbeitserfahrung
Freelancer.com
5 yrs 8 mos
Customer Support Automation Developer
Jan 2021 - Dec 2023 • 2 yrs 11 mos
I Design and implemented AI-powered customer support automation solutions for websites, WhatsApp, Facebook Messenger, Instagram, and other digital channels using OpenAI ChatGPT, AI chatbots, and workflow automation platforms. Built intelligent virtual assistants capable of answering FAQs, qualifying leads, scheduling appointments, tracking orders, escalating support tickets, and providing personalized customer assistance 24/7. Integrated CRM systems, helpdesk platforms, APIs, Make.com, Zapier, and n8n to automate customer communication, follow-ups, notifications, and support workflows. Analyzed customer interaction flows to improve response accuracy, reduce resolution time, increase customer satisfaction, and boost conversion rates. Delivered scalable AI customer support systems that reduced operational costs, minimized repetitive manual tasks, and enabled businesses to provide faster and more consistent customer service.
API Integration Engineer
Aug 2019 - May 2022 • 2 yrs 9 mos
Designed, developed, and maintained advanced API integrations for AI-powered website chatbots, CRM systems, booking platforms, payment gateways, and business automation tools. Integrated OpenAI ChatGPT, WhatsApp API, Stripe, Calendly, Google Sheets, Airtable, HubSpot, Zoho CRM, Salesforce, and custom REST APIs to automate customer interactions and business workflows. Built secure webhook-based automations using Make.com, Zapier, and n8n to synchronize customer data, manage leads, schedule appointments, process payments, send notifications, and generate reports across multiple applications. Optimized automation performance, reduced manual data entry, improved response accuracy, and ensured reliable communication between third-party services. Delivered scalable API integration solutions that increased operational efficiency, enhanced customer experience, and supported business growth through intelligent automation and AI-driven workflows.
