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philippschae177

Philipp S

@philippschae177

AI Customer Support Automation: Chatbots, Reply Templates, Helpdesk Workflows

Spanien
Deutsch, Englisch, Spanisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I help small teams and online businesses cut support workload with practical AI. I’ve worked in customer support for 5+ years, including final-escalation cases, so I know what real tickets look like. I now build AI tools for exactly that: LLM-powered chatbots (OpenAI/Anthropic), knowledge-base search (RAG), and reply-template systems. I’ve shipped apps to the App Store and Google Play. Stack: TypeScript, React, Next.js, Flutter, Firebase, Supabase. Clear communication, honest scoping, fast delivery. German and English native-level, Spanish B2.... Mehr lesen

Kompetenzen

p
philippschae177
Philipp S
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Entwicklung von KI-Chatbots
I will build an ai chatbot trained on your help center and faqs
iOS-App-Entwicklung
I will develop your ios and android app with flutter and firebase

Portfolio

Arbeitserfahrung

Freelance

AI Developer & Mobile App Builder

Freelance • Freiberufler

Jul 2025 - Present • 1 yr 3 mos

Description I design, build and publish mobile apps and web apps for clients and my own products, working with AI coding agents (Claude Code, Kiro) to ship quickly without cutting corners. Highlights: FristFix: a deadline reminder app, live on the App Store and Google Play. Flutter, local-first storage, Firebase login and cloud sync, RevenueCat subscriptions, on-device notifications. 60+ Friends: a social app for people aged 60+, built in Flutter with Riverpod. It has onboarding, interest-based matching, chat, activities and an accessible design. Web apps and hackathon projects with Next.js, React, TypeScript, Supabase and Firebase. AI features with OpenAI and Anthropic APIs, including prompt engineering, RAG and embeddings. I handle the full process: product definition, architecture, development, debugging and store release.