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Deutsch
$
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Marija
@petkoska_marija
WordPress, WooCommerce, Shopify VA, Multilingual Content, AI Tools
Nordmazedonien
Englisch, Mazedonisch, Serbisch
Über mich
Top Rated WordPress & WooCommerce/Shopify Virtual Assistant with 6+ years of experience managing content on 50+ multilingual websites and handling customer service by email and WhatsApp chat. Beyond client work, I own and run 2 content websites myself (a news site and an astrology site), handling everything from WordPress publishing and on-page SEO to growing their Facebook, Instagram, Pinterest, and YouTube and Rumble channels from zero. That means when I work on your site, I understand the whole pipeline, not just the upload step.
Kompetenzen
Marija
offline •
Meine Dienstleistungen
Kundensupport
I will customer service for online stores via email and whatsapp chat
E-Commerce-Management
I will woocommerce and shopify product upload and store management
Portfolio
Arbeitserfahrung
AI Content Creator & Social Media Manager | Own & Run 2 Websites
Online Magazine News • Selbstständig
Feb 2021 - Present • 5 yrs 8 mos
I own and run 2 WordPress content websites: - Online Magazine News (news niche) onlinemagnews.com - Luna Zodiac (astrology niche) lunazodiac.com where I manage the entire content pipeline end-to-end. This includes researching topics and writing AI-assisted articles using Claude, ChatGPT, and Gemini, then handling the full publishing workflow: WordPress upload and formatting, on-page SEO, internal and external linking, designing featured images in Canva, and sourcing relevant royalty-free images for each article. Beyond publishing, I run and grow the Facebook, Instagram, Pinterest, YouTube, and Rumble channels for both websites, from content creation, video editing, and scheduling to audience growth and engagement.
Social Kings
Freiberufler • 3 yrs
Customer Service
Jul 2026 - Oct 2026 • 3 mos
- Provided customer support via email (Help Scout) and WhatsApp chat for an online social media growth services business - Resolved order status questions, payment issues, refunds, and delivery delays - Checked and processed orders for digital products - Communicated clearly with upset or confused customers and kept a professional tone - Escalated technical problems to the team and followed up until resolved - Created reusable reply templates to speed up answers and keep them consistent - Helped customers choose the right product
WooCommerce Shop Manager & Virtual Assistant
Jan 2024 - Oct 2026 • 2 yrs 9 mos
- Virtual Assistant and WooCommerce Store Manager, specializing in digital products - Manage product listings, variations, and inventory with strong organizational skills - Develop consistent product templates - Writing AI-assisted SEO-friendly product descriptions using ChatGPT, Gemini, and Claude to boost rankings - Regularly update blog content - Skilled in Canva for design and resizing images - Optimize Elementor pages for a better user experience - Led a small team, ensuring smooth project implementation and clear communication - Worked on multiple websites (WPML) in 9 languages, managing content localization, translations, and SEO
