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Pason W
@pasona10
Zendesk Automation Specialist
Vereinigte Staaten
Englisch, Italienisch
Über mich
I’m a Zendesk Automation Expert helping businesses improve customer support with smart, reliable workflows. I specialize in Zendesk setup, ticket automation, triggers, macros, SLA workflows, AI customer support, chatbot integration, and helpdesk optimization. I also connect Zendesk with n8n, Make.com, Zapier, HubSpot, Slack, Shopify, Google Sheets, and other business tools using APIs and webhooks. My goal is to reduce manual work, speed up response times, and build efficient customer support systems that scale with your business.
Kompetenzen
Pason W
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
CRM-Management
I will setup, zendesk setup and support automation, zendesk automation
Entwicklung von KI-Chatbots
I will setup zendesk ai chatbot and automate customer support
Arbeitserfahrung
Zendesk Automation Specialist
Freelancer.com • Freiberufler
Jun 2026 - Present • 1 mo
Worked with businesses to set up, optimize, and automate Zendesk customer support systems. Built custom ticket workflows, triggers, macros, automations, SLA rules, routing systems, and help center configurations to improve response times and customer experience. Integrated Zendesk with tools such as Make.com, n8n, Zapier, Slack, HubSpot, Shopify, and Google Sheets using APIs and webhooks. Also implemented AI customer support workflows, chatbot integrations, ticket categorization, automated notifications, and CRM data synchronization to reduce repetitive tasks and streamline support operations.
