
Sophie
Zoho CRM setup and automation for real estate lead conversion
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Zoho CRM Specialist & Automation Consultant
Freelance Web Designer
Jan 2024 - Present • 2 yrs 4 mos
I specialize in setting up and optimizing Zoho CRM systems for real estate and service-based businesses. My focus is on building structured sales pipelines, automating follow-ups, and improving lead management processes. I have implemented CRM systems that help businesses capture leads efficiently, track customer interactions, and reduce manual work through workflow automation. My work includes customizing modules, setting up automation rules, integrating tools, and organizing data for better decision-making. I work closely with clients to understand their sales process and translate it into a clean, functional CRM system that supports growth and improves response time.