
Omphilekh M.
Business Workflow Automation Expert HubSpot Zapier n8n
Kompetenzen

Meine Dienstleistungen


Portfolio
Arbeitserfahrung
B2B Workflow Automation Developer (Monday.com & Make.com)
Fiverr • Freiberufler
Aug 2025 - Present • 1 yr
Built an end-to-end B2B automation system using Monday.com and Make.com, streamlining operations, team collaboration, and repetitive workflows for growing businesses. Delivered custom Monday.com board setups with automated task creation, assignment, and status updates, plus REST API integrations, real-time data sync, and webhook-based triggers. Built advanced Make.com automation scenarios with conditional logic, branching workflows, and error handling, including a business capital application workflow covering lender routing, document generation, and bank statement processing. Implemented automated lead capture, smart routing, and centralized data management, reducing manual workload and improving operational efficiency.
Senior Automation & API Integration Developer
Facebook • Freiberufler
Jun 2025 - Present • 1 yr 2 mos
Delivered a suite of automation and API integration workflows using n8n, connecting payment systems, CRM platforms, and customer support tools across multiple business use cases. Built a post-Stripe payment automation retrieving user and payment data, updating Google Sheets, and triggering confirmation emails and follow-ups via Gmail and webhooks for a healthcare client. Developed a sitemap-to-HubSpot contact automation that extracts URLs, processes metadata, and updates CRM contacts based on site behavior. Built a Zendesk ticket automation handling form inputs, conditional routing, ticket creation, and response management — improving customer support response time and CRM data accuracy.
AI Automation Architect (Legal Tech)
Fiverr • Freiberufler
May 2025 - Present • 1 yr 3 mos
Designed and implemented an AI-powered case management automation system for a personal injury law firm, built on Litify, Salesforce, and Microsoft 365. Automated the full case lifecycle from intake through settlement, including client and provider follow-ups, treatment tracking, medical records and bills processing, document extraction, CRM updates, and deadline management. Integrated AI agents into legal workflows with human review checkpoints on sensitive decisions, ensuring attorneys remained in full control. Delivered a centralized dashboard tracking active cases, intakes, overdue tasks, and AI-suggested actions, reducing manual admin work and improving case tracking accuracy for the legal team