Olena

GoHighLevel (GHL) CRM & Funnel Specialist

Jan 2026 - May 2026 • 4 mos

Specialized in delivering full-scale GoHighLevel solutions for marketing agencies and service-based businesses, focused on CRM management, sales funnel development, and marketing automation that drives measurable client results. Built and optimized multi-step sales funnels, landing pages, and automated email and SMS sequences tailored to each client's specific sales process and target audience. Configured CRM pipelines, contact segmentation, and opportunity tracking systems to provide clients with complete visibility over their lead flow and conversion performance. Set up white-label GoHighLevel sub-accounts for agencies, including snapshot builds, onboarding documentation, and ongoing technical support for their end clients. Integrated GoHighLevel with third-party tools including Stripe, Zapier, and Google Calendar to create fully connected and automated business operations. Maintained a consistent 5-star rating on Fiverr through precise project delivery, professional communication, and reliable post-launch support.

GoHighLevel Onboarding & Tags Specialist

Feb 2025 - May 2026 • 1 yr 3 mos

Specialized in delivering structured GoHighLevel onboarding experiences and advanced contact tagging systems for agencies, coaches, and service-based businesses. Focused on ensuring new clients and contacts are seamlessly integrated into GHL environments with accurate segmentation, automated workflows, and a fully organized CRM from day one. Designed and implemented comprehensive client onboarding workflows within GoHighLevel, including welcome sequences, intake form automation, and step-by-step pipeline progression to ensure a smooth and professional onboarding experience. Built automated tag-based systems to accurately segment contacts by behavior, funnel stage, service type, lead source, and engagement level, enabling highly targeted follow-up and communication. Configured trigger-based automations that automatically assigned, removed, and updated tags in response to contact actions such as form submissions, link clicks, appointment bookings, and payment completions. Developed onboarding pipelines with clearly defined stages, automated task assignments, and internal notifications to keep teams aligned and accountable throughout the client journey. Created personalized onboarding email and SMS sequences triggered by specific tags, ensuring each contact received relevant, timely communication based on their unique entry point into the funnel. Conducted thorough CRM audits for existing GoHighLevel accounts, identifying tagging inconsistencies, duplicate contacts, and workflow conflicts, then restructuring systems for improved accuracy and performance. Collaborated with agency owners and team leads to document tagging conventions and onboarding SOPs, ensuring long-term consistency across all sub-accounts and team members. Maintained a consistent 5-star service rating on Fiverr through meticulous attention to detail, clear client communication, and reliable delivery of fully functional onboarding systems.

GoHighLevel (GHL) CRM & Automation Specialist

Jan 2026 - May 2026 • 4 mos

Specialized in delivering comprehensive GoHighLevel solutions for small businesses, marketing agencies, and online service providers. Responsible for designing, building, and optimizing full-scale GHL environments that drive lead generation, automate client communication, and improve overall business efficiency. Developed and deployed end-to-end sales funnels, landing pages, and high-converting checkout flows tailored to each client's target audience and business objectives. Designed multi-step automated workflows including SMS, email, and voicemail drop sequences to nurture leads and reduce manual follow-up across the sales pipeline. Configured CRM pipelines, contact segmentation, and opportunity tracking systems to give clients full visibility into their sales process and team performance. Integrated GoHighLevel with third-party tools including Zapier, Calendly, Stripe, and various ad platforms to create seamless, connected business operations. Managed white-label GHL sub-account setups for marketing agencies, including onboarding documentation, snapshot builds, and ongoing technical support. Built automated appointment booking systems with confirmation reminders, cancellation flows, and calendar synchronization to minimize no-shows and improve client retention. Provided post-launch audits and performance reviews, identifying funnel bottlenecks and automation gaps to continuously improve client results. Maintained a consistent 5-star service rating on Fiverr through precise project scoping, timely delivery, and professional client relationship management.