Olena H.

Senior Business Process Specialist

Samsung • Vollzeit

Mar 2025 - Nov 2025 • 8 mos

▪ Identified cases of non-compliance of marketing processes with company policies and procedures, which helped uncover potential financial abuses and define new risk areas ▪ Identified inefficiencies in the sales staff's time tracking system based on work hours data (by sales division), which helped detect policy violations and initiate corrective actions ▪ Prepared reports and dashboards in Excel with operational data analysis to support leadership in decision-making (using advanced Excel formulas, pivot tables, and Power Query) ▪ Optimized dozens of workflows in the ERP system by analyzing and amending decision-making paths, which ensured fast and smooth decision-making by correctly assigned people in charge ▪ Analyzed process controls based on ERP data, system alerts from selected periods, and walkthroughs involving control owners, which helped understand the logic and assess the effectiveness of controls ▪ Conducted vendor due diligence to verify the reliability of potential suppliers by analyzing their key financials, strengths and weaknesses, and identifying key cooperation risks, which supported the Procurement function in supplier selection

Senior Consultant (Finance Transformation)

PwC • Vollzeit

Aug 2023 - Mar 2025 • 1 yr 7 mos

▪ Developed process maps (L4/L5, BPMN) supporting the design of the target operating model ▪ Documented “as-is” processes and prepared materials enabling our clients to identify standardization opportunities across entities ▪ Participated in workshops and demo sessions with process owners, gathering and structuring requirements for target processes ▪ Identified key client needs and process inefficiencies, proposed transformation initiatives across the Operating Model and People Management areas ▪ Analyzed and visualized data ▪ Developed analytical reports for 5+ CFO Compass Survey participants, including Finance function maturity assessments and recommendations for transformation initiatives ▪ Supervised 1–3 junior consultants on projects, sales initiatives, and proposal development ▪ Prepared 10+ proposals, 50% of which converted into new project wins ▪ Coordinated the design and content development of the team’s webpage ▪ Co-developed team offerings, including value trees, KPIs, process maps, and SOPs for PTP/RTR processes

Consultant (Operations Transformation)

Deloitte • Vollzeit

Mar 2019 - Apr 2023 • 4 yrs 1 mo

- Contributed to team strategy design and execution - Expanded the team’s knowledge base (competitor & market analysis) - Developed project accelerators - Co-developed 20+ business proposals in process transformation and operating model design, ~40% of which converted into new project wins - Designed Target Operating Models for our clients: analyzed the “as-is” state, proposed organizational structure options, defined key processes, roles, and responsibilities (RASCI), analyzed system data, structured insights from workshops with function leaders, enabled identification of process inefficiencies, supporting the project lead in “as-is” process analysis and “to-be” process design (BPMN), developed and prioritized improvement initiatives and next steps, and prepared documentation (policies, process catalogs)