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olalekan_olay

Olalekan S.

@olalekan_olay

Virtual Assistant for Customer Support and Order Processing

Irland
Englisch, Yoruba
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Hi, I’m Olalekan, a reliable and detail-oriented Virtual Assistant with experience in customer service, retail, and banking. I specialise in helping businesses manage their daily operations, including customer support, order processing, and administrative tasks. I am highly organised, responsive, and committed to delivering excellent service. I help business owners save time and improve customer satisfaction. I am ready to support your business and ensure smooth operations.... Mehr lesen

Kompetenzen

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olalekan_olay
Olalekan S.
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Allgemeine Unterstützung
I will be your virtual assistant for customer support and order processing
Ab10 $ / ProjektWeitere Details

Arbeitserfahrung

H&M

Customer Service Representative

H&M • Teilzeit

Oct 2025 - Jan 2026 • 3 mos

Provided customer service support in a fast-paced retail environment, assisting customers with inquiries, purchases, and issue resolution. Handled transactions, order-related queries, and ensured a positive customer experience. Worked closely with team members to maintain smooth store operations and meet customer needs. Demonstrated strong communication, problem-solving, and organisational skills.

Customer Service / Banking Officer

United Bank for Africa • Vollzeit

Feb 2019 - Mar 2025 • 6 yrs 1 mo

Delivered customer service support in a banking environment, assisting clients with account inquiries, transactions, and issue resolution. Handled sensitive financial information with accuracy and confidentiality. Processed transactions and maintained records while ensuring compliance with procedures. Resolved customer complaints professionally and efficiently, ensuring high satisfaction. Demonstrated strong attention to detail, communication, and problem-solving skills.