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Ovidio B
@obravo289
Senior Technical Account Manager
Vereinigte Staaten
Spanisch
Über mich
I am a Senior Product Support Specialist with over 8 years of experience in technical support and customer success. I currently manage a $5M ARR enterprise portfolio with a 90% renewal rate, leading cross-functional war rooms and owning technical relationships for high-severity incidents. I specialize in escalation management, API troubleshooting, and translating complex technical issues into business-impact updates for C-suite stakeholders.
Kompetenzen
Ovidio B
offline •
Meine Dienstleistungen
Business-Effizienz & -Automatisierungen
I will audit your saas support tickets and build an ai escalation system
