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Business Operations Consultant, SOP Documentation, Executive Reports
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Finance Solutions & Operations Manager
Citibank N.A. • Vollzeit
Jul 2018 - Present • 8 yrs
Operations and business analytics professional with experience leading process improvement, reporting, and operational efficiency initiatives in the financial services industry. Responsibilities include documenting standard operating procedures (SOPs), analyzing workflows, developing operational reports, and supporting business decision-making through data analysis and reporting. Experienced in cross-functional collaboration, operational documentation, and creating executive presentations to communicate insights and recommendations.