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Narendra K
@narendra_2018
IT Support Engineer
Vereinigte Arabische Emirate
Englisch, Hindi, Nepali, Bengalisch, Assamesisch
Über mich
I am a Microsoft Certified Professional with over 10 years of diverse IT experience across the UAE and India. I specialize in hardware, software, and network maintenance, with a strong focus on ERP/POS system deployment and troubleshooting. I am dedicated to delivering proactive technical support and training to ensure seamless business operations.
Kompetenzen
Narendra K
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Technischer Support
I will provide remote IT support, erp, sql server and pos troubleshooting
Arbeitserfahrung
IT Support Engineer
Sequence Consulting • Vollzeit
Dec 2023 - Present • 2 yrs 9 mos
IT Support Engineer — Sequential Soft LLC Support and administer ICG ERP/POS and HioPos Cloud POS solutions. Install, configure, maintain and troubleshoot POS terminals, printers, barcode scanners, payment terminals and related peripherals. Manage ERP/POS users, permissions, products, pricing, promotions and inventory configurations. Troubleshoot application, connectivity and system issues between POS terminals and centralized systems. Perform database backups, software updates, patches, system migrations and recovery procedures. Generate and analyze sales, operational and inventory reports. Coordinate with software vendors to resolve technical issues and system enhancements. Train restaurant staff and end users on ERP/POS applications and best practices.
