
Nami
English to Japanese Translator for Travel and Hospitality
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Meine Dienstleistungen

Portfolio
Arbeitserfahrung
Senior Concierge
Confidential • Vollzeit
Dec 2025 - Present • 11 mos
As a Senior Concierge with over three years of experience across multiple international luxury hotels, I specialize in professional English communication, personalized guest engagement, and delivering exceptional customer experiences. Throughout my hospitality career, I have built strong relationships with international guests and consistently received positive feedback and recognition for my attentive, thoughtful, and personalized service. My expertise includes crafting and proofreading professional emails, coordinating complex reservations, and communicating effectively with guests from diverse cultural backgrounds in both Japanese and English. I believe exceptional communication goes beyond linguistic accuracy. It is about understanding individual expectations, choosing the right tone, and creating meaningful connections through every interaction.