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nabawi1996

Abdelrahman M

@nabawi1996

Senior Technical Support Cloud

Ägypten
Englisch, Arabisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a Computer Science graduate and Senior Technical Support Specialist focused on infrastructure monitoring, SLA management, and VDI environments. I leverage tools like VMware ESXi, Citrix, and Microsoft Intune to ensure system reliability. I aim to empower organizations with secure, adaptable IT systems and seamless user experiences.... Mehr lesen

Kompetenzen

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nabawi1996
Abdelrahman M
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Support & IT
I will troubleshoot microsoft intune entra id and microsoft 365 issues
Ab20 $ / ProjektWeitere Details
Technischer Support
I will fix citrix login errors and vdi connection issues
Ab20 $ / ProjektWeitere Details

Arbeitserfahrung

ITS

End user support

ITS • Vollzeit

Mar 2024 - Present • 2 yrs 6 mos

My role focuses on infrastructure monitoring, SLA management, and advanced support for virtual desktop infrastructure (VDI) environments, leveraging tools like VMware ESXi, Citrix, and Microsoft Intune to ensure system reliability and user satisfaction.