
Muhammad W
Software Engineer
Kompetenzen

Meine Dienstleistungen

Arbeitserfahrung
NOC Engineer
JMA • Freiberufler
Feb 2025 - Sep 2025 • 7 mos
Monitor network health, traffic, and server performance 24/7 through the use of special monitoring and alerting software. Perform analysis and troubleshoot system alerts to identify the root cause of a problem. Troubleshoot technical issues concerning hardware, software, and the network. Monitor firewalls and other security systems to protect against cyberattacks. Perform system checks and health assessments to ensure network devices are running optimally. Escalate complex incidents to more senior technicians or engineering teams using defined procedures. Record all network incidents, resolutions, and configurations using a ticketing system in as much detail as possible. Record incident status, outages, and communicate them to team members, management, and clients in a timely manner. Generate reports on network performance, availability, and incident trends.
Network Engineer
Huawei • Vollzeit
Jan 2023 - Sep 2024 • 1 yr 8 mos
Prepared high-quality HLD/LLD solutions for Nokia to Huawei device migration scope. Migrated services from Nokia devices to Huawei devices including NE8000-M8, NE8000-M14, ATN910D, and ATN910C. Implemented SRv6 configurations on Huawei devices, thus enhancing network performance. Achieved 100% successful delivery of multiple scopes within the IOH Project. Conducted multiple meetings to follow escalation matrix to report issues during network operations. Received 2 times customer appreciation within my tenure. Received multiple star beans and A grades during performance appraisals.