Mukhtar A

Assistant Manager

Medical Expert Solutions • Vollzeit

Jan 2020 - Present • 6 yrs 4 mos

With 7+ years of hands-on experience in medical billing, I bring deep expertise in Physical Therapy (PT) and Occupational Therapy (OT) revenue cycle management. My background covers the full billing lifecycle—from patient eligibility and benefit verification to authorization, claim submission, AR follow-up, and appeals. In my current role as Assistant Manager, I: * Supervise and train billing teams to ensure accuracy and efficiency * Handle complex claim denials (COB, timely filing, medical necessity, etc.) * Communicate with insurance carriers to resolve outstanding claims * Implement process improvements to increase reimbursement rates * Ensure compliance with payer policies and industry standards Key Achievements: * Reduced claim denial rates through proactive follow-up and clean claim submission * Improved AR turnaround time and increased collections * Successfully managed high-volume billing operations for PT/OT practices * Strengthened client satisfaction through consistent communication and results I am committed to helping healthcare providers maximize revenue while maintaining compliance and operational efficiency.